17 - 19 June, 2024 // London, UK
The world’s most loved Conversational AI Conference is back!
We’re putting on 3 whole days of advanced level practitioner-focussed content from
the leading experts in our industry while providing plenty of opportunities to
build your network.
We’ve got an incredible new venue, aN EXTRA DAY, A WHOLE second stage
DEDICATED TO developers and a brand new AWARDS CEREMONY
Celebrating the best of the Conversational AI community.
YOU WON’T WANT TO MISS IT.
"Thank you for creating this conference. it's something i've never experienced before."
"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"
"amazing conference, great job everyone!!!"
"I’ve been to four conferences this year, and this was easily the best."
"It was ruddy marvellous! I felt like I found my people!"
"Best conference ever!"
"Great event and looking forward to next year's one"
"I feel closer to the community now and I have better sense of direction to take my career forward."
"I can honestly say that conversation designers who didn't attend missed out"
"I've already recommended it for next year to several people who couldn't make it this time"
"Amazing conference!"
"Probably the best conference I've ever been to (and I've been to quite a few!)"
"no fluff, all solid stuff from experienced practitioners"
"Best conference I've attended"
"I genuinely took something away from every session during the two days"
"Excellent lineup of speakers. Wide spread of topics."
"Thank you for creating this conference. it's something i've never experienced before."
"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"
"amazing conference, great job everyone!!!"
"I’ve been to four conferences this year, and this was easily the best."
"It was ruddy marvellous! I felt like I found my people!"
"Best conference ever!"
"Great event and looking forward to next year's one"
"I feel closer to the community now and I have better sense of direction to take my career forward."
"I can honestly say that conversation designers who didn't attend missed out"
"I've already recommended it for next year to several people who couldn't make it this time"
"Amazing conference!"
"Probably the best conference I've ever been to (and I've been to quite a few!)"
"no fluff, all solid stuff from experienced practitioners"
"Best conference I've attended"
"I genuinely took something away from every session during the two days"
"Excellent lineup of speakers. Wide spread of topics."
"Thank you for creating this conference. it's something i've never experienced before." "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "amazing conference, great job everyone!!!" "I’ve been to four conferences this year, and this was easily the best." "It was ruddy marvellous! I felt like I found my people!" "Best conference ever!" "Great event and looking forward to next year's one" "I feel closer to the community now and I have better sense of direction to take my career forward." "I can honestly say that conversation designers who didn't attend missed out" "I've already recommended it for next year to several people who couldn't make it this time" "Amazing conference!" "Probably the best conference I've ever been to (and I've been to quite a few!)" "no fluff, all solid stuff from experienced practitioners" "Best conference I've attended" "I genuinely took something away from every session during the two days" "Excellent lineup of speakers. Wide spread of topics." "Thank you for creating this conference. it's something i've never experienced before." "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "amazing conference, great job everyone!!!" "I’ve been to four conferences this year, and this was easily the best." "It was ruddy marvellous! I felt like I found my people!" "Best conference ever!" "Great event and looking forward to next year's one" "I feel closer to the community now and I have better sense of direction to take my career forward." "I can honestly say that conversation designers who didn't attend missed out" "I've already recommended it for next year to several people who couldn't make it this time" "Amazing conference!" "Probably the best conference I've ever been to (and I've been to quite a few!)" "no fluff, all solid stuff from experienced practitioners" "Best conference I've attended" "I genuinely took something away from every session during the two days" "Excellent lineup of speakers. Wide spread of topics."
"Excellent lineup of speakers. Wide spread of topics."
"I genuinely took something away from every session during the two days"
"Best conference I've attended"
"no fluff, all solid stuff from experienced practitioners"
"Best conference ever!"
"Probably the best conference I've ever been to (and I've been to quite a few!)"
"Amazing conference!"
"I can honestly say that conversation designers who didn't attend missed out"
"I've already recommended it for next year to several people who couldn't make it this time"
"Amazing conference!"
"Probably the best conference I've ever been to (and I've been to quite a few!)"
"no fluff, all solid stuff from experienced practitioners"
"Best conference I've attended"
"I can honestly say that conversation designers who didn't attend missed out"
"I've already recommended it for next year to several people who couldn't make it this time"
"Excellent lineup of speakers. Wide spread of topics."
"Thank you for creating this conference. it's something i've never experienced before."
"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"
"amazing conference, great job everyone!!!"
"I’ve been to four conferences this year, and this was easily the best."
"It was ruddy marvellous! I felt like I found my people!"
"Best conference ever!"
"Great event and looking forward to next year's one"
"I feel closer to the community now and I have better sense of direction to take my career forward."
"I genuinely took something away from every session during the two days"
"I feel closer to the community now and I have better sense of direction to take my career forward."
"Great event and looking forward to next year's one"
"It was ruddy marvellous! I felt like I found my people!"
"I’ve been to four conferences this year, and this was easily the best."
"amazing conference, great job everyone!!!"
"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"
"Thank you for creating this conference. it's something i've never experienced before."
"Excellent lineup of speakers. Wide spread of topics." "I genuinely took something away from every session during the two days" "Best conference I've attended" "no fluff, all solid stuff from experienced practitioners" "Best conference ever!" "Probably the best conference I've ever been to (and I've been to quite a few!)" "Amazing conference!" "I can honestly say that conversation designers who didn't attend missed out" "I've already recommended it for next year to several people who couldn't make it this time" "Amazing conference!" "Probably the best conference I've ever been to (and I've been to quite a few!)" "no fluff, all solid stuff from experienced practitioners" "Best conference I've attended" "I can honestly say that conversation designers who didn't attend missed out" "I've already recommended it for next year to several people who couldn't make it this time" "Excellent lineup of speakers. Wide spread of topics." "Thank you for creating this conference. it's something i've never experienced before." "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "amazing conference, great job everyone!!!" "I’ve been to four conferences this year, and this was easily the best." "It was ruddy marvellous! I felt like I found my people!" "Best conference ever!" "Great event and looking forward to next year's one" "I feel closer to the community now and I have better sense of direction to take my career forward." "I genuinely took something away from every session during the two days" "I feel closer to the community now and I have better sense of direction to take my career forward." "Great event and looking forward to next year's one" "It was ruddy marvellous! I felt like I found my people!" "I’ve been to four conferences this year, and this was easily the best." "amazing conference, great job everyone!!!" "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "Thank you for creating this conference. it's something i've never experienced before."
"Probably the best conference I've ever been to (and I've been to quite a few!)"
"Excellent lineup of speakers. Wide spread of topics."
"It was ruddy marvellous! I felt like I found my people!"
"I genuinely took something away from every session during the two days"
"Best conference ever!"
"I feel closer to the community now and I have better sense of direction to take my career forward."
"amazing conference, great job everyone!!!"
"I've already recommended it for next year to several people who couldn't make it this time"
"Great event and looking forward to next year's one"
"I feel closer to the community now and I have better sense of direction to take my career forward."
"I’ve been to four conferences this year, and this was easily the best."
"Amazing conference!"
"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"
"no fluff, all solid stuff from experienced practitioners"
"Best conference I've attended"
"I genuinely took something away from every session during the two days"
"Thank you for creating this conference. it's something i've never experienced before."
"IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR"
"amazing conference, great job everyone!!!"
"Thank you for creating this conference. it's something i've never experienced before."
"I’ve been to four conferences this year, and this was easily the best."
"It was ruddy marvellous! I felt like I found my people!"
"Best conference ever!"
"I can honestly say that conversation designers who didn't attend missed out"
"I've already recommended it for next year to several people who couldn't make it this time"
"Great event and looking forward to next year's one"
"Amazing conference!"
"Probably the best conference I've ever been to (and I've been to quite a few!)"
"I can honestly say that conversation designers who didn't attend missed out"
"no fluff, all solid stuff from experienced practitioners"
"Best conference I've attended"
"Excellent lineup of speakers. Wide spread of topics."
"Probably the best conference I've ever been to (and I've been to quite a few!)" "Excellent lineup of speakers. Wide spread of topics." "It was ruddy marvellous! I felt like I found my people!" "I genuinely took something away from every session during the two days" "Best conference ever!" "I feel closer to the community now and I have better sense of direction to take my career forward." "amazing conference, great job everyone!!!" "I've already recommended it for next year to several people who couldn't make it this time" "Great event and looking forward to next year's one" "I feel closer to the community now and I have better sense of direction to take my career forward." "I’ve been to four conferences this year, and this was easily the best." "Amazing conference!" "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "no fluff, all solid stuff from experienced practitioners" "Best conference I've attended" "I genuinely took something away from every session during the two days" "Thank you for creating this conference. it's something i've never experienced before." "IT WAS ACE, I CAN'T WAIT FOR NEXT YEAR" "amazing conference, great job everyone!!!" "Thank you for creating this conference. it's something i've never experienced before." "I’ve been to four conferences this year, and this was easily the best." "It was ruddy marvellous! I felt like I found my people!" "Best conference ever!" "I can honestly say that conversation designers who didn't attend missed out" "I've already recommended it for next year to several people who couldn't make it this time" "Great event and looking forward to next year's one" "Amazing conference!" "Probably the best conference I've ever been to (and I've been to quite a few!)" "I can honestly say that conversation designers who didn't attend missed out" "no fluff, all solid stuff from experienced practitioners" "Best conference I've attended" "Excellent lineup of speakers. Wide spread of topics."
SPEAKERS
-
Rebecca Evanhoe
VISITING PROFESSOR @ PRATT INSTITUTE
Author of “Conversations With Things”, one of the leading textbooks of Conversation Design. Co-creator of the “Designing for Accessibility in Chat & Voice”. -
Braden Ream
CEO @ VOICEFLOW
Founder of the leading Conversation Design and conversational agent management platform serving over 130,000 customers. -
Elizabeth Stokoe
PROFESSOR AND ACADEMIC DIRECTOR OF IMPACT @ LONDON SCHOOL OF ECONOMICS
Leading researcher in the field of Conversation Analysis and author of “Talk: The Science of Conversation”.
-
Alan Nichol
CTO @ RASA
Co-founder of the most popular open source Conversational AI framework with over 50 million downloads. -
Maaike Groenewege
CONVERSATION DESIGNER + PROMPT ENGINEER @ CONVOCAT
Prompt Engineer, Linguist and Technical Writer plus organiser of ConvoClub - an online community for Conversation Designers. -
Kane Simms
FOUNDER @ VUX WORLD
Legendary Conversational AI podcaster, educator and event organiser. His consulting practice has implemented successful AI initiatives across a wide variety of industries over the last 6 years. -
Ejieme Eromosele
GENERAL MANAGER, EMEA @ QUIQ
Leads the growth of Quiq's conversational customer experience (CX) platform within EMEA and has worked with leading companies such as The New York Times, PwC, and Accenture. -
TOM HEWITSON
CHIEF AI OFFICER @ GENERAL PURPOSE
Webby-award-winning Conversation Designer and Prompt Engineer. Creator of Voice Arcade on Alexa and co-organiser of Unparsed. -
Karen Kaushansky
STAFF CONVERSATION DESIGNER @ GOOGLE
Veteran Conversation Designer with more than 25 years of experience designing conversational experiences including Google Assistant on the Pixel Watch. -
Josephine Scholtes
PRODUCT MANAGER @ MICROSOFT
Responsible for overseeing the discovery and delivery work for implementing disruptive technologies and turning these into customized product solutions -
Lisa Falkson
UX DESIGN MANAGER @ AMAZON
Leader on the design of Alexa’s core experiences with over 20 years of industry and research experience, specialising in the design, development and deployment of voice-first multimodal interfaces. -
Kristie Kotch
SENIOR CONVERSATION DESIGNER @ AMAZON
Leads a team of Conversation Designers working on Amazon Rufus. Over a decade of experience designing conversational experiences across Alexa, IVRs, and mobile apps.
-
Chris Cameron
PRINCIPAL UX WRITER @ BOOKING.COM
Oversees UX Writing Systems at Booking.com. Manages the tools and workflows that enable over 80 UX writers to efficiently create high-quality content in over 45 languages.
-
Phoebe Piercy
MACHINE LEARNING SOFTWARE ENGINEER @ GRIDSPACE
Program Manager of Voice modelling, ex-thespian and a feeler of emotions
-
Rafael Pierre
MACHINE LEARNING ENGINEER @ HUGGING FACE
Expert in Generative AI and ML Engineering. Previously a speaker at Big Data London, Data and AI Summit and Airflow Summit.
-
ASHWINI GANESHAN
CONVERSATIONAL STRATEGY, DESIGN, PROMPT DESIGN EXPERT @ LIVEPERSON
Former linguistics Professor. Fun fact: speaks 7 languages (a side effect of life)
-
William Seymour
LECTURER IN CYBERSECURITY @ KINGS COLLEGE LONDON
Researcher on the privacy and security of AI Assistants and how people percieve them. -
ANDREW MOORHOUSE
DIRECTOR OF CONSULTING @ ALITICAL
A loveable geek and conversation scientist who thrives on gleaning dissatisfied customer utterances. Founder of ALITICAL, an advanced analytics firm using AI to eke out CX and revenue gains.
-
Marlinda Galapon
PRINCIPAL CONVERSATION DESIGNER @ ZENDESK
-
Leslie Nooteboom
FOUNDER & CEO OF CONVERSATIONAL INTELLIGENCE PLATFORM @ REQUESTY
Previously founded behaviour AI business Humanising Autonomy. Built AI product for 10+ fortune global 500 companies, and an MIT innovator under 35.
-
Oita Coleman
SENIOR ADVISOR @ OPEN VOICE TRUSTMARK INITIATIVE
Top 50 women in tech exec.
Leader of Open Voice TrustMark Initiative. -
Arte Merritt
FOUNDER @ RECONIFY
Conversational AI & Gen AI Entrepreneur and Executive. Former AWS Conversational AI partner Lead; Former CEO/Co-founder of Dashbot.
-
Roger Kibbe
SENIOR DEVELOPER EVANGELIST @ SAMSUNG
Conversational AI technologist and strategist. Developer Evangelist, Startup Advisor, and AI Innovator.
-
MELLINI MONIQUE
FOUNDER & PRINCIPAL VOCAL CULTURIST @ VOCAL CULTURE GARDEN
Phenomenal Industry agnostic Voice consultant, Coach, and keynote speaker. Founder of a boutique consultancy. Giving voice to humans and AI.
-
John Andersen
CONVERSATIONAL ARCHITECT @ QUIQ
Innovative conversational architect and designer using prompt engineering to build world class conversational automations with AI.
-
Tim Willers
HEAD OF CONVERSATION DESIGN @ NIBBLE
Conversation Designer specialising in AI negotiations and organiser for the Convo Collective – one of the online communities for conversation designers around the world.
-
Nikoletta Ventoura
AI CONVERSATION ENGINEER/UX RESEARCHER @ UFONIA
-
Lorraine Burrell
CONVERSATION DESIGNER @ LLOYDS BANKING GROUP
Content designer turned conversation designer. Committed to making better conversational interactions. Eternally curious and constantly learning.
-
Cainan Wright
SENIOR PRODUCT OWNER - MOBILE MESSAGING @ LLOYDS BANKING GROUP
Product owner and forward thinker, focused on optimising conversational banking experiences and breaking new ground on automation and gen AI.
-
Michael Kibedi
UX, DESIGN AND SOCIO-TECHNOLOGY RESEARCHER @ UXMICHAEL.CO
Design researcher and writer of First & Fifteenth, a fortnightly newsletter with interdisciplinary interests across academic and artistic research in human-computer interaction, conceptual art, Black studies, and data justice.
-
Falene McKenna
FOUNDER @ LINGUA ROBOTICA
Computational Linguist, chit-chat choreographer for bots, human-robot Interaction evangelist, and conversational jaq-of-all-trades.
-
Ido Naor
CONVERSATION DESIGN MANAGER @ JUSTANSWER
Has a background in education, a passion for linguistics and a knack for woodworking.
-
Namee Oberst
FOUNDER @ AI BLOKS
Maker of LLMWare, a leading open-source small language model and LLM platform developer.
-
Fabio Sarti
SR. AI/ML PRODUCT MANAGER @ SCOTIABANK
Responsible for launching and managing an NLU-based chatbot for mobile app customers. Background includes 5 years working with chatbots and other Conversational AI initiatives in Canadian companies.
-
Matt Smallman
FOUNDER @ SYMNEX
Passionate about removing Security FARce from customer interactions. Author of Unlock Your call Centre
AGENDA
Design Track
Developer Track
A VENUE AS unique
as the content
THE MUSEUM OF LONDON IS THE PERFECT HOME FOR UNPARSED WITH TWO STATE OF THE ART STAGES AND PLENTY OF SPACE FOR NETWORKING AND COLLABORATION.
How to get there & Accommodation
-
The Museum of London is in the Barbican area of London. It’s closet tube stops are Barbican and Moorgate both of which are on the Elizabeth, Circle, Hammersmith & City Lines.
The closest mainline stations are Kings Cross St Pancras station and Liverpool Street Station which are just a couple of stops away.
It’s close to both Shoreditch and the City making it the perfect location if you are intending to spend additional time in London working.
The hotels we’re recommending are the Premier Inn Farringdon or the Zetter Clerkenwell depending on your budget. -
The Museum of London is in the Barbican area of London.
It’s closet tube stops are Barbican and Moorgate both of which are on the Elizabeth, Circle, Hammersmith & City Lines.
The closest mainline stations are Kings Cross St Pancras station and Liverpool Street Station which are just a couple of stops away.
You can take the Eurostar to the continent from St Pancras and you can access London Heathrow airport directly on the Elizabeth line. You can also easily access London Gatwick airport and Stansted Airport from nearby stations.
The conference venue is close to both Shoreditch and the City making it the perfect location if you are intending to spend additional time in London working.It is also close to the tourist sights of St Paul’s Cathedral and the Tate Modern Art Museum on the Thames South Bank.
The hotels we’re recommending are the Premier Inn Farringdon or the Zetter Clerkenwell depending on your budget.
Passes
the offer ends on 31 MAY
33% OFF
£299
ONLINE ONLY
£199
Live stream of talks + online chat and Q&A
Live stream of the Prompties Awards
Interactive, multi-device experience
Video library of all talks
Online networking
Access to previous years’ recordings
33% OFF
£699
IN PERSON
£469
In-person access to the main conference on 18 & 19 June
Tea / Coffee Breaks + Lunch
Video library of all talks
Access to previous years’ recordings
The Prompties Awards
The Afterparty
33% OFF
£999
THE FULL MONTY
£669
In-person access to the workshop day
In-person access to the main conference
Tea / Coffee Breaks + Lunch
Video library of all talks
Access to previous year’s recording
Pre-parser networking event
The Prompties Awards
The Afterparty